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How to Remove Charge Offs From Your Credit Report

If you have recently pulled your credit report and noticed a charge off, you might be wondering how to remove the charge off from your credit report.

First, know that a charge off in your credit history is a big deal. It will likely cause a huge credit score drop.

It’s important to get charge offs removed. Otherwise, the charge off will stay on your credit report for seven years.

Let’s get into what options you have available.

How Can I Remove a Charge Off From My Credit Report?

Here are 3 proven methods to remove a charge off from your credit report:

1. Offer To Pay The Creditor To Delete The Charge Off

One of the most effective ways to get negative items removed from your credit report is to pay the debt in exchange for the creditor removing the charge off from your credit report.

With this method, you’d use your payment as leverage to convince the debt collector to help restore your credit. But this works only on an unpaid charge off.

If you’ve already paid the charge off but it’s still on your credit report, you really don’t have any leverage to negotiate its removal.

Before You Pay the Charge Off

Before you decide to try this “pay for deletion” route, there are a few things you need to keep in mind.

  • If it’s an old charge off, don’t offer to pay the full amount due. Rather, you should try to negotiate for less than what they are asking. Start with 50 percent and go from there.
  • Some creditors will claim they can’t legally remove the charge off. This isn’t true. Continue to negotiate until a deal can be made.
  • You can negotiate over the phone, but always get the payment arrangement in writing before sending them a check or making an online payment.
  • Never give a debt collector access to your bank account.

Ask Lexington Law for Help

2. Use The Advanced Method to Dispute the Charge Off

If you don’t have the money to pay the balance in full, or if you can’t get the original creditor to remove the charge off from your credit report, it’s time to dispute the negative entry using a more advanced method.

To dispute the entry you’ll first need a copy of your current credit report. Because of the coronavirus pandemic, you can get a free copy of your credit report each week instead of just once a year.

Visit annualcreditreport.com to get a free credit report from TransUnion, Experian, and Equifax.

When you have your credit reports in hand, find the charge off entry and look at every detail to ensure everything is completely accurate.

The key here is to be very specific. If anything is inaccurate you have the right to dispute the entire entry.

Here are a few details that you should be verifying are accurate:

  • Account Number
  • Creditor Name
  • Open Date
  • Charge off Date
  • Payment History
  • Borrower Names
  • Balance

If you find any information that isn’t correct, write a letter to each of the three credit bureaus stating you’ve found incorrect information that needs to be corrected or removed.

You should list the inaccurate information in your letter.

If the credit reporting agencies can’t verify the entry, they’ll have to correct or remove the charge off in compliance with the Fair Credit Reporting Act. Sometimes the information simply can’t be verified and the entry will be removed.

If the charge off is reported accurately, however, disputing it will not help.

3. Have A Professional Remove The Charge-Off

If you’d rather have a professional work on your credit, I suggest you check out Lexington Law Credit Repair.

Credit repair companies can usually get inaccurate and negative items removed a lot quicker than you can on your own.

You’ll have to pay a monthly subscription rate and an initial set-up fee to get help from these credit experts.

But you can get a free consultation to find out how a company can help restore your credit.

Even if you pay several hundred dollars to a credit repair company like Credit Saint, Sky Blue, or Lexington Law, you can save even more by getting lower interest rates and building a more stable personal finance life.

Credit repair companies won’t do anything you couldn’t do yourself. But they can often work faster and more efficiently.

If you have delinquent payments, nonpayments, or charge-offs that are accurate, credit repair experts won’t be able to help.

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What Is A Charge Off?

When you haven’t paid on an account for six months to a year, a credit card issuer or other debt collectors will often mark your account as a “charge off.”

This means the creditor has determined it’ll likely never collect your debt. It considers the debt a business loss. The company can write off debt at tax time.

But writing off the debt doesn’t mean the creditor will stop its debt collection efforts.

In fact, the company might even hire a third-party debt collector to handle the collection process. This is important to understand in case you’re contacted by a collection agency you don’t recognize.

Either the collection agency bought the debt from your original creditor and now wants to collect on it — or the agency has been hired by your credit card issuer, lender, or creditor to collect the debt on behalf of the original creditor.

This can happen with credit card debt, unpaid personal loans, or even hospital bills. One or two late payments shouldn’t result in a charge-off, but ongoing delinquency will eventually turn into a charge-off.

How Does a Charge Off Affect Your Credit Score?

Once an account has been charged off, two things will likely happen:

  • First, you’re going to start receiving calls and letters from collection agencies attempting to collect the debt.
  • Second, the account will be marked as a “charge off” on your credit report.

A charged off account on your credit report will devastate your FICO score. A single charge off can cause your credit score to drop 100 points or more. It’s a big deal.

In addition to your credit score dropping, you’re also going to have a really difficult time getting approved for any new credit cards, mortgages, or auto loans.

Lenders rarely extend credit to people with even one charge off on their credit report.

How does a charge off affect your credit report

Paid vs. Unpaid Charge Offs

There are two types of charge offs that could appear on your credit report.

If you have paid the charged-off account in full, the credit bureaus will mark the account as paid; if you haven’t it will remain marked as unpaid.

Will My Credit Score Improve if I Pay the Charge Off in Full?

Some collection agencies may try to convince you paying off the full amount of your charge off will restore your FICO score. This is not true.

A paid charge off will definitely look better to lenders who take the time to do manual underwriting, but it will have a minimal effect on your credit score.

Also, paying off the charge off won’t automatically delete the entry from your credit report. Paying it off will not remove the charge off account, either.

How Long Do Charge Offs Stay on Your Credit Report?

A charge off will remain on your credit report for seven years, and then it’s automatically deleted.

For example, if you stopped making payments on one of your credit cards for six months, and it was marked as a charge off on January 1, 2020, it would remain on your credit report until January 1, 2027.

Even if the statute of limitations on the debt expires after three or five years in your state, your credit report will still show the charge-off, and your credit score will suffer.

Statutes of limitations protect you from legal action but not from bad credit or from phone calls from debt collectors.


    1. How long is “pretty quickly”? I paid their company before, for a few months and nothing changed. So I ended up canceling, but I would like to get rid of my charge off.

  1. I have a couple paid “charged off” accounts, i am working with lexington law, but i’m interested in getting these accounts removed as soon as possible. I have contacted the creditors and asked about paying simply to have the items removed, they simply tell me they wont do that.

    Is there another approach i can take? Since the accounts are paid i don’t have any leverage?.

  2. I refused to pay a bill from frontier communicatjons, though i did try to call them to address the bill. They were billing me for service never received. They said they would contact me to address the matter, but they never did. Instead, they did a charge off. I filed a complaint with California Public Utilities….but Frontier claimed to have sold the debt…so there was nothing CPUC could do. However, on my credit score, frontier is still the owner.

    I’m inclined to leave it on my credit from 2016. My credit is so good, 806, that so far i’ve noticed no damage. Any suggestions?

  3. I appreciate the info about charge off accounts. I am interested in knowing the process of removing inquiry’s, most if not all are not correct, specifically since the application (inq) expressed read no credit report would be pulled.

  4. Hi: I have ONE credit card I was unable to pay. I lost my income due to 2 strokes and severe hip and back pain. I’m receiving disability for something else but I had 2 strokes last year and then was victim of herniated disk which put me out of any running for jobs, income. It’s been 6 months. I trued to communicate with this card, I made offer to pay but they wanted my bank account so they could get their money every month. I refused to do that. I have very little to live on as it is and I don’t like doing that sort of thing only with insurance. I fully intended on making the payment every month. I can’t seem to get them to communicate with me at all now. Online or otherwise and I don’t have my own phone. I just received a letter stating they were turning over to an attorney. What can I do about this and to have it off my credit report? I’m almost 64 and 7 years is a longggg time……. thank you for any information or help in advance.

    1. To my understanding, you can make a payment arrangement of $10 per month, and they would be stupid to sue you, especially in court. Due to you being on social security, you are NEVER subjected to garnishment, and by you attempting to pay the debt, it shows that you are being trust worthy in trying to pay your debt, and they would be wolves to sue you.

  5. I wish I could use Lexington Law but when I try they say they can’t work with people in North Carolina for some reason? I used them in the past and was extremely happy!! Does anyone know why you can’t use them anymore if you live in North Carolina???

    1. They won’t work with North Carolina because you cannot sue for consumer debt here so a creditor has absolutely no advantage to work with you or remove anything

  6. I have a charge off that’s still on my report and it’s over 7 1/2 years after. How do I get it off my report ? Thanks for any help.


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