Content on is based on in-depth research & analysis. Opinions are our own. We may earn a commission when you click or make a purchase from links on our site. Learn more.


3 Easy Ways To Remove a Charge-Off From Your Credit Report

If you have recently pulled your credit report and noticed a charge-off, you might be wondering how to remove the charge-off from your credit report. First, know that a charge-off in your credit history is a big deal. It will most likely cause a large decrease in your credit score. It’s important to get charge-offs removed. Otherwise, the charge-off will stay on your credit report for seven years.

Here are 3 proven methods to remove a charge-off from your credit report:

1. Offer To Pay The Creditor To Delete The Charge-Off

One of the most effective ways to get negative items removed from your credit report is to pay the debt, in exchange for the creditor removing the charge-off from your credit report. With this method, you’d use your payment as leverage to convince the debt collector to help restore your credit. But this only works on an unpaid charge-off. If you’ve already paid the charge-off but it’s still on your credit report, you really don’t have any leverage to negotiate its removal.

Before You Pay the Charge-Off

Before you decide to try this “pay for deletion” route, there are a few things you need to keep in mind.

  • If it’s an old charge-off, don’t offer to pay the full amount due. Rather, you should try to negotiate for less than what they are asking. Start with 50 percent and go from there.
  • Some creditors will claim they can’t legally remove the charge-off. This isn’t true. Continue to negotiate until a deal can be made.
  • You can negotiate over the phone, but always get the payment arrangement in writing before sending them a check or making an online payment.
  • Never give a debt collector access to your bank account.
Ads by Money. We may be compensated if you click this ad.AdAds by Money disclaimer
Find a local expert to help remove charge offs
Removing a charge off from your credit report can be a lot of work, so you may want to talk to an expert. Click your state to get started.
HawaiiAlaskaFloridaSouth CarolinaGeorgiaAlabamaNorth CarolinaTennesseeRIRhode IslandCTConnecticutMAMassachusettsMaineNHNew HampshireVTVermontNew YorkNJNew JerseyDEDelawareMDMarylandWest VirginiaOhioMichiganArizonaNevadaUtahColoradoNew MexicoSouth DakotaIowaIndianaIllinoisMinnesotaWisconsinMissouriLouisianaVirginiaDCWashington DCIdahoCaliforniaNorth DakotaWashingtonOregonMontanaWyomingNebraskaKansasOklahomaPennsylvaniaKentuckyMississippiArkansasTexas
Contact an Expert

2. Use The Advanced Method to Dispute the Charge-Off

If you don’t have the money to pay the balance in full, or if you can’t get the original creditor to remove the charge-off from your credit report, it’s time to dispute the negative entry using a more advanced method. To dispute the entry you’ll first need a copy of your current credit report. Because of the coronavirus pandemic, you can get a free copy of your credit report each week instead of just once a year. Visit to get a free credit report from TransUnion, Experian, and Equifax.

When you have your credit reports in hand, find the charge-off entry and look at every detail to ensure everything is completely accurate. The key here is to be very specific. If anything is inaccurate you have the right to dispute the entire entry.

Here are a few details that you should be verifying are accurate:

  • Account Number
  • Creditor Name
  • Open Date
  • Charge-off Date
  • Payment History
  • Borrower Names
  • Balance

If you find any information that isn’t correct, write a letter to each of the three credit bureaus listing the inaccurate information and stating you’ve found incorrect information that needs to be corrected or removed. If the credit reporting agencies can’t verify the entry, they’ll have to correct or remove the charge-off in compliance with the Fair Credit Reporting Act. Sometimes the information simply can’t be verified and the entry will be removed. Do note however, that if the charge-off is reported accurately, disputing it will not help.

3. Have A Professional Remove The Charge-Off

Companies like Lexington Law, Credit Saint  and Sky Blue have years of experience getting inaccurate and negative items removed, and may help speed up the process of repairing your credit.

If you have several items to remove, aren’t able to commit dedicated time to do it yourself, or want an expert to help guide you through the process, we recommend getting assistance from these experts. Here’s our full list of recommended credit repair companies. Each company offers a free consultation to help determine how they can help you restore your credit.

Even if you pay several hundred dollars to a credit repair company like Lexington Law, Credit Saint, or Sky Blue,  you can save even more by getting lower interest rates and building a more stable personal finance life.

Understanding Charge-Offs

What Is A Charge-Off?

When you haven’t paid on an account for six months to a year, a credit card issuer or other debt collectors will often mark your account as a “charge-off.” This means the creditor has determined it’ll likely never collect your debt. It considers the debt a business loss. The company can write off debt at tax time.

But writing off the debt doesn’t mean the creditor will stop its debt collection efforts. In fact, the company might even hire a third-party debt collector to handle the collection process. This is important to understand in case you’re contacted by a collection agency you don’t recognize. Either the collection agency bought the debt from your original creditor and now wants to collect on it — or the agency has been hired by your credit card issuer, lender, or creditor to collect the debt on behalf of the original creditor.

This can happen with credit card debt, unpaid personal loans, or even hospital bills. One or two late payments shouldn’t result in a charge-off, but ongoing delinquency will eventually turn into a charge-off.

How Does a Charge-Off Affect Your Credit Score?

Once an account has been charged off, two things will likely happen:

  • First, you’re going to start receiving calls and letters from collection agencies attempting to collect the debt.
  • Second, the account will be marked as a “charge-off” on your credit report.

A charged off account on your credit report will devastate your FICO score. A single charge-off can cause your credit score to drop 100 points or more. It’s a big deal.

In addition to your credit score dropping, you’re also going to have a really difficult time getting approved for any new credit cards, mortgages, or auto loans. Lenders rarely extend credit to people with even one charge-off on their credit report.

How does a charge off affect your credit report

Paid vs. Unpaid Charge-Offs

There are two types of charge-offs that could appear on your credit report. If you have paid the charged-off account in full, the credit bureaus will mark the account as paid; if you haven’t it will remain marked as unpaid.

Will My Credit Score Improve if I Pay the Charge-Off in Full?

Some collection agencies may try to convince you paying off the full amount of your charge-off will restore your FICO score. This is not true. A paid charge-off will definitely look better to lenders who take the time to do manual underwriting, but it will have a minimal effect on your credit score. Also, paying off the charge-off won’t automatically delete the entry from your credit report. Paying it off will not remove the charge-off from your account, either.

How Long Do Charge-Offs Stay on Your Credit Report?

A charge-off will remain on your credit report for seven years, and then it’s automatically deleted. For example, if you stopped making payments on one of your credit cards for six months, and it was marked as a charge-off on January 1, 2020, it would remain on your credit report until January 1, 2027.

Even if the statute of limitations on the debt expires after three or five years in your state, your credit report will still show the charge-off, and your credit score will suffer. Statutes of limitations protect you from legal action but not from bad credit or from phone calls from debt collectors.

Sample Letter To Remove a Charge-Off From Credit Report

Note: Use this in attempting to negotiate a complete removal or PAID AS AGREED on a debt that states CHARGE-OFF or SERIOUSLY PAST DUE on your credit report.

[today’s date]
[original creditor or name of collection agency if the account was sold]
[creditor address]

RE: [account ex: Citibank Mastercard] account # [full account number] (if contacting
a collection agency include the original acc. number, i.e., the Mastercard number in
this case, and also include any acc. number assigned by the collection agency –this
number would be on one of your collection letters)

Dear Sir or Madam,
After recently reviewing my credit report, I took notice that the above-mentioned
account is currently in [status of account, ex: Charge-Off] status. I sincerely would
like to take care of this account as soon as possible.

Due to [whatever caused you to be late on your payments, ex: illness], I
unfortunately got behind on my payments and was unable to meet my obligations.
However, since then my situation has greatly improved and I am in the position to
recompense this debt.

I am willing to pay [creditor’s name] [x payments a month] equalling the amount of
[total they are requesting] provided that the above account is updated on all credit
reporting agencies to state: PAID AS AGREED, or completely removed from all credit
reporting agencies upon my final payment.

I am not agreeing to an updated credit report that states this account as: “PAID
CHARGE-OFF” or the like, as this will not significantly increase my credit score, nor
will it reflect my sincere willingness to restore my good name and hopefully,
someday, again do business with your company.

Your written response will serve as an agreement to my proposal and I will begin
payments. Thank you very much for your valued time.

Best regards,
[first & last name] [street address] [city, state, zip code]


  1. I started using Lexington Law in May 2020. I had 10 negative items between all three credit Bureau’s, and so far (4ish months in) they’ve been able to remove 7 of the items.

  2. I’ve been working with Lexington Law 3 months now. It takes a month to hear anything back once you set up your account. I started receiving emails and alerts on my credit report regularly from then on. So far 5 negative accounts have been removed. Im still waiting on a few more. So it goes in stages, next I’ll have to figure out what couldnt be removed, why and how to settle the debt either paying less then I owe or in full for a deletion guaranteed. So with that said I’ll most likely be paying another 3 months to Lexington Law. I feel its worth it.

  3. My wife has always paid my credit card she inform me that one of my credit cards has been charged off, I thought all my credit cards were being paid, none had contacted me.

  4. I have a charge off that’s still on my report and it’s over 7 1/2 years after. How do I get it off my report ? Thanks for any help.


  5. I wish I could use Lexington Law but when I try they say they can’t work with people in North Carolina for some reason? I used them in the past and was extremely happy!! Does anyone know why you can’t use them anymore if you live in North Carolina???

    1. They won’t work with North Carolina because you cannot sue for consumer debt here so a creditor has absolutely no advantage to work with you or remove anything

  6. Hi: I have ONE credit card I was unable to pay. I lost my income due to 2 strokes and severe hip and back pain. I’m receiving disability for something else but I had 2 strokes last year and then was victim of herniated disk which put me out of any running for jobs, income. It’s been 6 months. I trued to communicate with this card, I made offer to pay but they wanted my bank account so they could get their money every month. I refused to do that. I have very little to live on as it is and I don’t like doing that sort of thing only with insurance. I fully intended on making the payment every month. I can’t seem to get them to communicate with me at all now. Online or otherwise and I don’t have my own phone. I just received a letter stating they were turning over to an attorney. What can I do about this and to have it off my credit report? I’m almost 64 and 7 years is a longggg time……. thank you for any information or help in advance.

    1. To my understanding, you can make a payment arrangement of $10 per month, and they would be stupid to sue you, especially in court. Due to you being on social security, you are NEVER subjected to garnishment, and by you attempting to pay the debt, it shows that you are being trust worthy in trying to pay your debt, and they would be wolves to sue you.

  7. I appreciate the info about charge off accounts. I am interested in knowing the process of removing inquiry’s, most if not all are not correct, specifically since the application (inq) expressed read no credit report would be pulled.

  8. I refused to pay a bill from frontier communicatjons, though i did try to call them to address the bill. They were billing me for service never received. They said they would contact me to address the matter, but they never did. Instead, they did a charge off. I filed a complaint with California Public Utilities….but Frontier claimed to have sold the debt…so there was nothing CPUC could do. However, on my credit score, frontier is still the owner.

    I’m inclined to leave it on my credit from 2016. My credit is so good, 806, that so far i’ve noticed no damage. Any suggestions?

  9. I have a couple paid “charged off” accounts, i am working with lexington law, but i’m interested in getting these accounts removed as soon as possible. I have contacted the creditors and asked about paying simply to have the items removed, they simply tell me they wont do that.

    Is there another approach i can take? Since the accounts are paid i don’t have any leverage?.

    1. How long is “pretty quickly”? I paid their company before, for a few months and nothing changed. So I ended up canceling, but I would like to get rid of my charge off.

Leave a Reply

Your email address will not be published. Required fields are marked *


Meet the Experts’s staff of editorial writers have spent hundreds of hours conducting research, interviewing industry experts, and reviewing the products and services out there to help inform and educate our readers.

Learn More About Our Team