Life is beyond busy, and during the COVID pandemic, it’s become downright baffling. It’s not uncommon for a bill to slip through the cracks or have the inability to pay the bill.
If you find yourself in one of those scenarios, you may begin to get phone calls and emails from a collection agency known as Radius Global Solutions.
Radius Global Solutions has acquired your debt from the original creditor and has opened a collection account on your credit report in an attempt to get the debt paid.
Collection accounts can be extremely damaging to your credit score. Any collection company entries on your credit report can continue to impact your score for up to seven years, even if you have paid off the debt.
Your credit score is a gateway for any borrowing you may need in your personal finance journey.
The best way to prevent extensive damage to your credit score is to remove the entry from your credit report as soon as you can.
Removing Radius Global Solutions from your credit report isn’t easy, but you can accomplish it with the proper steps.
What is Radius Global Solutions?
Radius Global Solutions is a medium-sized debt collection agency that is headquartered in Edina, MN, United States.
Originally founded in Minnesota in 1982, Radius Global Solutions collects on behalf of a variety of industries including credit card companies, medical providers, utility, and education providers to name a few.
You may hear from them if you have debt in health care, retail, financial services, education, or utilities.
According to their website, they are an account recovery and debt collection, business process outsourcing/bpo, as well as a healthcare revenue cycle and customer relationship management.
Steps to Remove Radius Global Solutions From Your Credit Report
If you have a Radius Global Solutions entry on your credit report, it’s important to get the collection removed as soon as possible.
Here are the essential steps to follow to get Radius Global Solutions off your credit report for good.
Ask for a Goodwill Deletion
If you have already paid Radius Global Solutions for the debt, you should ask them if they are willing to delete the entry out of goodwill.
A goodwill deletion is a common tactic used by people who have already paid the debt and are looking to get back in the good graces of credit companies.
A company will typically grant you a goodwill deletion if you write them a letter explaining why you were late on your payments and why you would like the entry deleted.
Again, this will only work if the debt has already been paid. If Radius Global Solutions has your money in hand, they may be more willing to return the favor to you by no longer reporting the debt to credit bureaus.
Begin by writing a letter explaining why you were late on your payments in the first place. If you had a family or medical emergency that tied up some funds, that might be a good thing to mention.
Next, tell them why you would like this entry deleted specifically. Are you trying to apply for a car loan or a mortgage? Let them know.
Make sure you are being polite and apologetic in your goodwill deletion letter rather than spurned or demanding.
A debt collector is more likely to do you a favor if you ask nicely rather than if you demand a deletion.
As the old saying goes, you’ll catch more flies with honey than vinegar.
Verify the Debt
If you haven’t paid the debt or have been denied a goodwill deletion, the next step is to request that Radius Global Solutions validate the debt.
This step is time-sensitive, so it is best to do this as soon as possible no matter what the status of your debt is.
Under the Fair Debt Collection Practices Act (FDCPA), you have a right to request that a debt collector verify that the debt belongs to you before you make any payments on it.
This is because it is common for information about the debt to get misconstrued when it is transferred from the original creditor to Radius Global Solutions.
To ensure that you aren’t footing the bill for someone else’s debt, it is essential that you validate the debt before you make any payments.
To request debt validation, you will need to write a debt validation letter. This is a letter that asks Radius Global Solutions to confirm various details of the debt, such as the name, date of debt acquisition, and total amount.
It also asks them to prove that they are authorized to collect this debt. If you don’t know how to write a debt validation letter, don’t worry. I have a template that can help you get started.
Once Radius Global Solutions receives your debt validation letter, they are required to respond to it. They should respond with paperwork and documents that prove the debt belongs to you.
If they do not respond, you can file a complaint with the CFPB and have the debt removed. It is important to remember, however, that you only have 30 days from first contact to write a debt validation letter.
Otherwise, Radius Global Solutions may not respond.
Once you receive these documents, be sure to parse through the details and look for any inaccuracies. If you see anything that does not match up, file a dispute with the three major credit bureaus and demand that Radius Global Solutions close the account.
Negotiate a Settlement
If you are unable to find any inaccuracies with the debt, your next step will be to negotiate a pay-for-delete settlement.
A pay-for-delete settlement is exactly what it sounds like. The debt collection agency will agree to stop reporting the debt to major credit bureaus in exchange for payment on the debt.
Sometimes, the debt collector may be willing to settle for less than the full amount just to make some of their money back. Start by offering to pay half of the total amount and negotiate from there.
Once you settle on an agreement, ask for Radius Global Solutions to send it to you in writing.
Once you receive your agreement in the mail and confirm that everything looks good, make your first payment to Radius Global Solutions.
Check your credit report 30 days after making the payment to see if Radius Global Solutions still appears on your credit report.
If they do, reach out to them and remind them of your agreement.
Dealing with Radius Global Solutions
Sometimes no matter how hard you try, you’ll find that you aren’t getting anywhere with a debt collector on your own.
That is when it is beneficial to get a credit repair professional involved.
Credit repair companies are skilled in getting negative entries and other dings removed from credit reports.
They will communicate directly with the debt collector to get the entries removed and improve your credit score.
This means that you won’t have to deal with Radius Global Solutions at all.
Radius Global Solutions Contact Information
Here is their contact information:
- Headquarter Address: 7831 Glenroy Road, Suite 250 Edina, MN 55439
- Other Office addresses: 50 West Skippack Pike Ambler, PA 19002, 108 Thomas Circle Monticello, MN 55362, 4370 W 109th Street, Suite 100 Overland Park, KS 66211
- Phone Number: none listed on site
- Other offices located in:
- Jacksonville, Fl
- Panama City, Panama
- Decorah, Iowa
- Montego Bay, Jamaica
- Mumbai, India
- Pasadena, CA
- West Deptford and Ramsey, New Jersey
- Jenkintown, PA
- Houston, TX
Is Radius Global Solutions Legit?
Many people are curious if Radius Global Solutions is a legitimate company rather than a scam. The answer is yes, Radius Global is legit, but that doesn’t mean that customers enjoy working with them.
Even though Radius Global Solutions says they are compliant with the ever-changing regulatory environment, they currently have nearly 1,000 complaints filed against them with the Consumer Financial Protection Bureau (CFPB) and over 100 complaints filed with the Better Business Bureau (BBB).
These complaints relate to many problems, the majority of which are inaccurate reporting and failure to respond to debt validation requests.