Is Credence Resource Management contacting you about unpaid debts?
Whether you’ve seen the name on your phone, in a letter, or on your credit report, you might be wondering how best to proceed.
The longer you avoid a debt collection agency like Credence, the more damage it can do to your credit score.
In the guide below, we’ll walk you through some simple steps to get Credence Resource Management removed from your credit report and your recent calls list.
Table of Contents:
What Is Credence Resource Management?
Credence Resource Management is a sizable debt collection agency that was founded in Nevada in 2013, with its current headquarters in Dallas, Texas.
Over the years, Credence has collected on a lot of debt, earning a profit of $5 million in 2019.
In addition to Credence Resource Management, the agency might also call or appear on your credit report under the following names:
- Credence Collections
- Credence Resource Management AT&T
- Credence Resource Mana
- Credence RM
How Does Credence Resource Management Work?
Credence Resource Management and other debt collection agencies like it are third-party companies that purchase outstanding debts for a fraction of their worth.
Once they purchase the debt, they are legally allowed to seek repayment, continuously contacting individuals by phone, email, and mail until the debt is paid or an agreement is reached.
Credence collects for several major companies in the following industries:
Most commonly, Credence collects for popular telecom providers of cable, satellite, and mobile services, like AT&T.
Unless you come to an agreement with Credence, the account and its damaging effects can remain on your credit report for up to 7 years.
That’s why it’s important to act quickly to resolve the situation if Credence makes its way onto your credit report.
How to Deal With Credence Resource Management
Credence Resource Management is no stranger to consumer complaints, racking up several hundred complaints filed with the Better Business Bureau and the Consumer Financial Protection Bureau.
Some of the most commonly cited complaints deal with Credence’s lack of response to requests for debt verification.
Others cited that Credence did not remove the collection from their credit reports after the creditor negotiated an agreement with them.
The best way to avoid this type of encounter with Credence is to communicate with the agency over letters instead of over the phone.
The Fair Debt Collection Practices Act provides you with several protections from collection agencies, so it is important to know your rights.
You can inform Credence that you are aware of your rights under the FDCPA and choose to only communicate by way of letters.
That way, all of your negotiations are well-documented in case you need to contest something or Credence seeks any legal action against you.
How to Remove Credence Resource Management from Your Credit Report
Credence Resource Management’s constant calls and messages can seem overwhelming, but negotiating with them doesn’t have to be complicated.
With the steps below, you can put a stop to the calls, settle your account, and improve your credit score.
1. Send Credence Resource Management a Debt Validation Letter
Under the Fair Debt Collection Practices Act, you can send a letter to Credence asking them to validate the debt they are requesting payment for.
Since Credence is a third-party agency as opposed to the company you originally owed money to, there’s a chance the company does not have substantial validation on file.
If that’s the case, they’ll be required to remove the collection from your credit report and withdraw their requests for payment.
It’s also possible that Credence got your contact information by mistake or an error put them on your credit report.
Just note that this method will only work if you send the letter within 30 days of Credence’s notification of the debt.
If it’s been over a month since Credence appeared on your credit report and contacted you, you will likely have to try out the other options listed below.
2. Negotiate a Partial Payment with Credence Resource Management
If your debt validation letter fails or you missed the 30-day window to contest your debt, it may be time to negotiate a payment with Credence.
Debt collection agencies purchase debt for extremely low rates, so even a partial payment on your part could be profitable to Credence.
So, your next best bet is to try to bargain with Credence to get their account removed from your credit profile.
Offering to pay 50% of the amount you owe is a solid place to start. Even if your outstanding cable bill is for $200, you may be able to get off paying a fraction of the cost.
Again, be sure your negotiations are documented in writing. Once you’ve paid the amount agreed upon, you should see the account dropped from your credit report.
If it’s still there after 30 days, you should follow up with another letter to Credence.
3. Get Help from a Credit Repair Professional
Going back and forth with a debt collection agency is time-consuming, and dealing with repetitive phone calls from the company can be a nuisance.
If you prefer to skip the headache of dealing with Credence Resource Management, you may want to consider hiring a credit repair company to help.
There are a handful of excellent companies that can dispute claims, seek debt validation, and get a collection removed from your account.
Credit Saint is one of the top credit repair companies, one that can settle your issues with Credence quickly and efficiently.
They’re expertly trained to deal with debt collectors and get you results.
Whatever method you decide on, you should take action today to get Credence Resource Management removed from your credit report.
Doing so can stop Credence’s calls and its effects on your credit score.