Verizon Collections & How To Get Rid of Them for GOOD

Most of you are probably reading this because you have a bill that’s gone into Verizon collections.

The first thing you need to find out is if the collection has been reported on your credit report. If you haven’t already, pull a current copy of your credit report and check it out.

If you have taken a look at your credit report and you don’t see the Verizon collections, it’s important that you call them and pay the bill ASAP before it’s reported on your credit report.

Once it’s been reported it can be difficult (not impossible) to remove the negative entry.

How To Get Verizon Collections Off Your Credit Report

Here are the steps to remove Verizon Collections from your credit report:

Verify That Verizon Is Handling The Collection

Now, let’s say that the debt collection has already been reported on your credit report.

In this case, it’s important to know if the collection is being handled by Verizon’s internal collection department or if it’s been sold to a third party collection agency.

If it’s an old bill, it’s possible that it’s been sold to another collection agency. Again, check your credit report to see who is listed as the creditor.

Depending on if the collection is being handled by Verizon or with another agency, you can use the following steps to remove the collection from your credit report.

Request A Goodwill Adjustment From Verizon’s Collections Department

If the collection is still being handled by Verizon, your first step should be to contact the Verizon collections department and ask that they give you a goodwill adjustment.

Basically, you want to explain to them why the bill wasn’t paid on time and if they would consider removing the collection from your credit report out of goodwill.

I know this sounds like a long shot, but it actually works quite often as long as the bill has been paid in full. If the bill hasn’t been paid, continue on to the next step.

Offer To Pay For The Collection To Be Deleted

This step works best if the collection has been sold to a third party collection agency but it can also work with Verizon collections department. Also, this step only works if you haven’t paid for the collection.

Basically what you want to do is offer to pay the debt in full if they agree to remove the collection entry from your credit report.

The important thing here is that you get everything in writing. An email is fine too. This technique works amazingly well because all they really care about is getting paid. You can see why this works especially well with third party collection agencies.

Also, if the collection is really old there are other things to consider so check out my article on paying old collections.

Get Professional Credit Help

When the first two steps haven’t worked in getting the collection removed from your credit report, you should consider having a professional remove the collection.

For this I suggest you check out Lexington Law Credit Repair. They’ll take care of you. Give them a call at 1-844-764-9809 or Check out their website.


  1. Avatar Jessica August 16, 2017
  2. Avatar Rhonda perkins January 14, 2018
  3. Avatar A July 30, 2018

Leave a Reply