The Credit People is a leading credit repair company staffed with experts who can advocate for you — in exchange for a monthly fee or a flat-rate fee.
If your credit report has inaccurate, negative items but you don’t have time to stick with the credit repair process, you should consider hiring professional help.
Who Are The Credit People?
A lot of people learn about their bad credit scores when they apply for a credit card or a mortgage loan and get denied or face a high-interest rate.
Sometimes, negative items within your credit file result from errors or miscommunications between your creditors and the major credit bureaus.
They will analyze your credit file to uncover any negative items that may be unfair or inaccurately reported. Then it will work with you to tackle these credit issues.
By contacting credit bureaus and creditors, The Credit People will do the credit repair legwork for you.
If you have several inaccurately reported negative items, removing them can bump up your credit score significantly — assuming your credit is otherwise pretty healthy.
How The Credit People Works
Credit repair services like The Credit People won’t do anything you couldn’t do yourself. But they can save you a lot of time and get faster results.
Here’s a breakdown of services they offer:
Disputing Questionable Charges
Building credit will take a few years, but repairing your credit may take only a few months.
This is especially true when you can get questionable negative items removed from your Experian, Equifax, and TransUnion credit reports.
The Credit People will focus a lot of effort into finding questionable entries within your credit reports.
Questionable charges could include charge-offs when you actually paid the bill, late payments logged after you used a debt consolidation loan to pay off the account, or the same negative items repeated two or more times for the same student loan.
Once you sign up for an account with them, your account manager will analyze your credit reports in search of these kinds of problems.
Once your account manager has identified inaccuracies, The Credit People will get to work contacting the credit bureaus and your creditors if necessary.
This is where the real value of a credit repair company shines. Doing this work yourself could take a couple hours a day for several months — and that’s after you learned the ropes and sharpened your negotiation skills.
They already know how to negotiate with the credit reporting agencies and with your existing creditors. Its staff will work relentlessly to remove all inaccuracies from your credit reports.
Deleting inaccuracies can improve your credit history almost immediately — by credit score standards that means within 60 to 75 days — depending on how many inaccurately reported negative items you have in your credit history.
The Credit People, on average, improves its customer’s credit ratings by 30% within 60 days.
Inaccurate or unfairly reported credit issues pull down your credit score, but there’s more to credit repair than fixing bad data.
The Credit People knows this. Along with the deletion of bad data, this credit repair company will offer you a personalized plan to gradually improve your credit history moving forward.
They will pull your files from the credit bureaus and load this data into an online account for easy access 24/7.
Once this initial phase is complete, you’ll hear from a credit repair analyst who will discuss your credit weaknesses and develop a strategy to improve and sustain better credit.
They do this analysis on a case-by-case basis using your unique information; you won’t get a stock email with boilerplate advice about avoiding late payments and keeping your balances paid down.
And this process comes with a satisfaction guarantee. The Credit People feel sure you’ll like the results you see within 60 days. If not, you can get your money back.
The Credit People Pricing
Credit repair help isn’t cheap. On average, you can expect to spend $400 to $500 over the course of several months.
One of my favorite things about The Credit People is its simple billing process.
Rather than a multi-tiered platform with add-on services — which has become standard in the credit repair industry — as of 3/4/21, The Credit People offers two pricing options:
- Monthly Membership: This plan includes a 7-day trial in exchange for the $19 set-up fee. If you stick with it, you’ll be billed $79 per month. You can cancel at any time without owing more money.
- Flat Rate Membership: With this program, you’ll pay $419 upfront for a six-month credit repair process. The money-back-guarantee applies after 60 days.
With either plan, you’ll get the same attention. The flat fee membership has the potential to save you money compared to the monthly plan — but only if you stay on the monthly plan for six months.
The Credit People Advantages
The Credit People have a lot going for it. Some of the main benefits include:
A 7-Day Trial
The 7-day trial lets you explore this platform without a huge financial commitment. You will have to pay the $19 initial set-up fee.
This trial will be useful if you have never tried a credit repair agency before.
During this first week, you’ll also see the state of your credit history. If you don’t have a large volume of negative items to dispute, you may decide to handle the deletion yourself.
The flat-rate membership is among the most affordable options offered throughout the credit repair industry.
t’s a great deal considering the attention to detail you receive as a member.
No Hidden Fees
The Credit People’s value includes simplicity. You won’t discover hidden fees or extra charges for additional features.
You pay the single price upfront or based on the monthly payment plan, and that’s that.
As you may know, federal law entitles you to one free credit report each year from all three credit reporting agencies.
Some of the best credit repair companies still charge an extortionate fee for this.
The Credit People is transparent about its fees and services.
The Credit People’s money-back guarantee has two advantages:
- Peace of mind: You’ll know you can get your money back if the company doesn’t deliver any improvements to your credit score.
- Expected Improvements: If The Credit People are willing to give your money back, it must have confidence it can help improve your credit score.
The Credit People Disadvantages
As with any credit repair company, there are some considerations to bear in mind.
No Personal Case Advisor
Most of the other best credit repair companies assign you a personal case advisor.
They deploy more of a group effort, and this can be a con.
You risk speaking to a different advisor with every phone call.
This alone can be a real deal-breaker for some customers, particularly when you’re in distressing circumstances.
Limited Customer Support
Many companies provide 24/7 access to customer support, but The Credit People work normal business hours: Monday to Friday, 9 am to 5 pm Eastern.
There is some support available outside these hours, but many customer reviews claim this is not the 24/7 service as promised.
No Educational Content
Many credit repair companies provide educational content on their sites.
The Credit People don’t offer much of this.
But you can find good credit repair resources elsewhere on the web so this wouldn’t be a deal-breaker for me.
Mixed Customer Reviews
The Better Business Bureau (BBB) gives The Credit People a C+ and it doesn’t accredit this company.
By its nature, the credit repair industry doesn’t earn the highest reviews because not all credit issues can be solved.
Even within this context of lower expectations, The Credit People scores about average.
The Credit People FAQs
How long does it take to remove negative items from a credit report?
Filing a dispute with the three credit bureaus is easy enough; however, the resulting investigation may not clear up the issue unless the negative item is obviously wrong.
If the inaccuracy requires some interpretation, you may need to get the lender involved as well. The Credit People and other credit repair companies can help with these more elaborate problems.
Should I apply for new credit while undergoing credit repair?
If possible, avoid applying for new credit cards or loans while in the middle of a credit repair project. If you have to apply for new credit, make sure you have the credit score to qualify.
Can The Credit People remove repossessions?
Unless the repossession on your auto loan has been reported inaccurately, The Credit People won’t be able to remove it from your credit history. None of the other best credit repair companies will either.
If the negative item is partially incorrect, it’s possible you and/or The Credit People could successfully dispute it and get it removed. (It’s also possible the lender or credit bureau would simply fix the error and retain the negative item.)
How long does credit repair take?
A simple credit repair project may take only a month. In this case, a pay-as-you-go billing plan makes more sense. For more elaborate projects which include all three credit bureaus and several different accounts, expect at least 60 days and more likely 90 or more.
The Credit People: Is It Right For You?
The Credit People has established a strong reputation in the credit repair industry in its two decades of work.
Despite some disadvantages, They offer a clear, professional credit repair service that you could use to improve your credit score.
Better credit increases your borrowing power and lowers your borrowing costs.
Disclaimer: No credit repair company can work miracles or break the law. If you have accurately reported negative items such as charge-offs, repossessions, foreclosures, or bankruptcies, you’ll likely be stuck with them until they age off your credit history.
Also, removing negative items will help your score only if you don’t experience new credit problems such as late payments on current loans last month.