If Resurgent Capital Services has appeared on your credit report, or if this collection agency has been calling you, your credit score will suffer — unless you can remove this negative information.
In the guide below, we’ll show you the ins and outs of dealing with debt collectors such as Resurgent Capital Services (RCS).
We’ll also share a few surefire strategies for getting negative items off your report.
What Is Resurgent Capital Services?
When Resurgent Capital Services, LP, appears on your credit report or in your voicemail inbox, you may first wonder if this company is for real or if it’s a scam?
RCS is a third-party debt collection agency, and it’s completely legit. If you’re hearing from RCS, this agency believes you owe it some money.
RCS has been around since 1998. It’s part of the Sherman Financial Group headquartered in Greenville, South Carolina, with offices in Cincinnati, Ohio, as well. Sherman also operates LVNV Funding, another collection agency.
If you need to contact Resurgent, you should write using the address below:
55 Beattie Place, Ste 110
Greenville, SC 29601
Resurgent Capital Services collects on a variety of consumer debts, such as credit card and medical debts.
It is not, itself, a credit grantor, nor does it collect business accounts receivable.
If you are overwhelmed by dealing with negative entries on your credit report,
we suggest you ask a professional credit repair company for help.
How Does Resurgent Capital Services Work?
Debt collection agencies usually work for companies to help them collect unpaid bills from consumers like you and me.
In other instances, they buy debts from companies that provide services or funding, at a low rate.
Whether it’s a debt buyer or acting as a third-party debt servicer, a collection agency has the right to call you regularly and mail you letters about the debt until it gets paid.
Yes, the repetitive phone calls and letters will get annoying, but this isn’t the real problem. The real problem is the collection account that appears in your credit history with all three credit reporting bureaus.
This kind of negative payment history can continue to pull down your credit score for up to seven years, making it harder to borrow for a new home or car loan.
How much credit damage you suffer depends on other factors in your credit report, but someone who had excellent credit could suffer a 100-point drop.
3 Ways to Remove Resurgent Capital Services from Your Credit Report
Here are a few pointers to help you get the collections agency deleted from your credit report:
1. Ask for Proof of the Debt
The federal Fair Debt Collection Practices Act (FDCPA) requires a debt collector to prove you owe the debt — if you ask for this proof.
As long as you contact Resurgent Capital Services within 30 days of its first contact with you, RCS will be required to respond with proof.
Requesting debt validation requires Resurgent to investigate your case and share proof of the debt with you. The law requires this because credit reporting mistakes are so common. For example, the original lender may have sent Resurgent your account number by mistake.
Getting your debt verified requires sending a debt validation letter. If you think Resurgent has made a mistake and that you don’t owe it money, start with this approach.
Even if you do owe them money, there’s a chance this method could help remove Resurgent from your credit score. Third-party debt collectors don’t always keep the best records when they acquire consumer debts.
If Resurgent can’t prove you owe it money, this agency would have to remove its negative items from your credit reports. This wouldn’t mean you don’t owe the money; it just means there’s not enough proof to justify the negative credit reporting.
If this happens, RCS will have to stop calling and writing to you, and it’ll have to remove the negative marks with the three major credit bureaus.
2. Arrange a Pay-for-delete Agreement
Debt validation, which we just discussed above, won’t work if you:
- Don’t submit a letter asking for verification within 30 days.
- Receive validation from the agency.
If Resurgent has proven you owe the money, you should consider a pay-for-delete agreement.
Resurgent Capital Services has one goal: for you to pay on your debt. Since it needs your payment to make a profit, you can use your payment as leverage to get the agency to remove its negative information on your credit report.
Essentially you’re proposing a trade: payment on your debt in exchange for restored credit history.
If you make a payment without a pay-for-delete agreement in place, Resurgent will stop calling you, but it won’t remove its blemishes from your credit report. Instead, you’ll have to wait up to seven years for Resurgent to age off your reports.
So if you haven’t paid on the debt yet, you have a better chance of fixing your credit. Start by making your pay-for-delete proposal. It’s OK to call Resurgent to negotiate over the phone. But don’t send a dime until you have your pay-for-delete agreement in writing.
You don’t even have to pay the full amount due. Start by offering to pay 30% or 50% of your balance due in exchange for removing the negative credit items. Any payment you make becomes profit for Resurgent, so why not start the negotiations with a low offer?
But I can’t say this enough: Get your deal in writing before paying or handing over a credit card or bank account number. Debt collectors have a bad habit of forgetting these deals if you make them over the phone.
You should see the entry dropped quickly — within 30 to 45 days — once you’ve made the agreed-upon payment.
If Resurgent doesn’t remove its negative items, call to remind the agency about your deal. Be prepared to send a copy of the pay-for-delete agreement.
If Resurgent still won’t honor its promise, file a complaint with the Better Business Bureau (BBB) and the Consumer Financial Protection Bureau (CFPB).
3. Pay for a Credit Repair Service
The strategies above are easy enough, but they’ll still take time out of your schedule.
If you’re stressed about dealing with the collection agency on your own, you may want to hire a professional.
Professional credit repair services can handle everything from top to bottom. They can make sure Resurgent follows the law and honors your rights under the FDCPA.
Credit repair pros can also help you get to the bottom of more complicated credit problems — whether you have a slew of late payments, you’re recovering from bankruptcy, or there are judgments against you.
Check one of our best credit repair companies to find the right fit. Some credit repair pros such as Lexington Law are actual law firms.
They can help get your credit score where it needs to be quick, with minimal effort required on your part.
Whether you work with a credit repair company or tackle collections on your report yourself, don’t let RCS bring your score down another day.
Dealing with Resurgent Capital Services
Before you attempt to deal with Resurgent Capital Services, LP, take a few minutes to read the basics of the Fair Debt Collection Practices Act.
This act keeps debt collectors from using harassing collection practices and it helps protect you against inaccurate credit reporting.
Here are a few examples of how the FDCPA protects you:
- Debt collectors are restricted from threatening you or using inappropriate language.
- Collections agencies cannot call you outside the hours of 8 a.m. to 9 p.m. in your time zone.
- Debt collectors are never allowed to disclose details about your debt to other people.
- If you request it, debt collectors may not call you while you are at work.
- You may communicate with debt collectors only in writing if you request it.
The last guideline of the FDCPA mentioned here is key to getting Resurgent off your credit report. You should always opt to communicate with debt collectors only in writing.
Just write RCS (address above) and inform the agency you wish to stop receiving calls and want to correspond only by mail.
It’s important to document your conversations with RCS in case you ever need to take legal action against the agency. It will also help with getting them off your report.
To get an idea of how consumers feel about their interactions with RCS, you should look for BBB and Consumer Financial Protection Bureau (CFPB) complaints.