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How to Remove Phoenix Financial Services From Your Credit Report

Have you noticed a company called Phoenix Financial Services on your credit report?

Collection accounts on your credit report can have a significant negative impact on your credit score for up to seven years.

For example, you may even be turned down for loans and credit cards because of it.

It is important to remove any negative mark on your credit report as soon as you can.

This means negotiating with the debt collector, which many people don’t know how to do.

What is Phoenix Financial Services?

Originally founded in 2014, Phoenix Financial Services is a small debt collection agency out of Indianapolis, Indiana.

Phoenix Financial is not a scam. They specialize in collecting debts from things like medical bills, student loan debts, and government obligations.

They may be listed on your credit report under various names, including:

  • phnx finan
  • phoenix financial
  • phoenixfinancialsvcs
  • phoenix pendrick

Phoenix Financial Complaints

Despite only being six years old, Phoenix Financial Services’ complaints range in the high levels.

There are roughly 950 complaints filed with the Consumer Financial Protection Bureau (CFPB) and over 300 with the Better Business Bureau (BBB.)

The majority of these complaints are concerning harassment, failure to validate debts, and inaccurate reporting, all of which violate the Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA).

Most debt collectors have complaints against them, but they certainly have more than average.

If you are overwhelmed by dealing with negative entries on your credit report,
we suggest you ask a professional credit repair company for help.

Ask Credit Saint for Help

How to Remove Phoenix Financial Services from Your Credit Report

The only way to prevent extensive damage from Phoenix Financial Services to your credit report is to remove their entry as soon as you can.

Here are the fundamental steps to take to remove them from your credit report and get your credit score back on track.

Ask for a Goodwill Deletion

If you have already paid the debt to Phoenix Financial Services, you may be worried that you don’t have any bargaining power. That is not the case.

You may be able to get the collection entry removed from your credit report by asking for a goodwill deletion.

A goodwill deletion is when a debt collection agency deletes an entry from your credit report out of goodwill. A debt collector is more likely to grant you a goodwill deletion if you are in good standing with your current creditor.

In other words, if they can see that this was a one-time occurrence, they may be willing to wipe the slate clean.

To request a goodwill deletion, you will need to write a letter to Phoenix Financial Services and explain the reason for your late payment.

You should also let them know why you would like the entry removed, such as wanting to qualify for a mortgage or a car loan.

If a debt collector can see that you were going through a hard time and simply couldn’t make the payment, it may inspire sympathy.


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Request Debt Validation

Goodwill deletions aren’t always possible. So alternatively, you can try to get the debt deleted on a technicality.

You can do this by checking for inaccurate or incomplete information through a debt validation request.

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request that they confirm that the information is correct.

Furthermore, this process can identify if there is any inaccurate information tied to your debt.

Because it’s common for information to get lost as it moves from the original creditor to Phoenix Financial Services.

That is why it is important to verify the information as soon as you can.

To request debt validation, you will need to write a debt validation request letter.

This is a formal request for them to confirm various details of your debt. For instance, details such as the name, date, and amount of the debt.

You must send this letter within 30 days of the first contact with Phoenix Financial Services. This is because they may ignore your request if it’s sent too late.

Next, after you send the debt validation letter, they should return with proof that the debt belongs to you. However, make sure to comb through this information and note anything that seems inaccurate.

Because their information may not line up with what you have. In that case, you can file a complaint with the three major credit bureaus.

The law requires Phoenix Financial Services to remove the entry and dismiss the debt.

Make a Pay-For-Delete Agreement

If Phoenix Financial Services has all the correct information about your debt, your next option is to make a pay-for-delete agreement.

A pay-for-delete agreement is when you agree to pay a portion of the debt in exchange for removing it from your credit report.

This is often a long shot. But it can work if you and the debt collector are desperate to come to a solution.

First, you will need to negotiate a settlement in writing with Phoenix Financial Services. Start by offering to pay half of the total balance in exchange for deletion.

Then work with them until you both come to an agreement that you are happy with. Additionally, tell Phoenix Financial Services to send you the full agreement in writing.

After you get the contract and approve it, make your first payment.

After 30 days, check your credit report to see if the entry is still there. You should find that their collection has been deleted.

However, if it remains, reach back out and remind them of your arrangement.

Hire a Credit Repair Company

Finally, you can always hire a credit repair company to clean up your credit report.

A credit repair company helps people remove incomplete, inaccurate, or fraudulent entries from their credit reports.

They can also look at your current financial habits and let you know where you can improve.

Ultimately, their goal is to help you get your credit back on track. So you never have to deal with a collector like Phoenix Financial Services.

However, not all credit repair companies are created equal. This is why it is important to work with one that you know is legitimate.

Personally, I recommend working with Credit Saint to improve your credit report.

They are experts in dealing with companies like Phoenix Financial Services and can challenge any negative entries.

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Can Phoenix Financial Sue Me?

The most common question asked is, “Can a debt collection agency sue me?”

The answer is yes. However, consumer protection laws prevent any company from filing a lawsuit against you without notifying you first.

Phoenix Financial Contact Information

Here’s a little contact information on Phoenix Financial Services, LLC:

  • Mailing Address: PO Box 361450 Indianapolis, IN 46236
  • Phone Number: (855) 342-6567
  • Website:

Dealing with Phoenix Financial Services

The United States is struggling under the weight of the global COVID pandemic. Some Americans must choose between food and paying bills.

Obviously, dealing with debt collectors is no one’s idea of fun. But handling them promptly can help you prevent extensive damage to your credit score.

Likewise, Phoenix Financial Services is a daunting collector. But you will be happy that you removed their account when your credit score improves.

Ultimately, cleaning up your credit report is an excellent way to boost your score and achieve your financial goals.

Meanwhile, I am committed to helping you improve your credit score so that you can achieve your goals and regain financial freedom.

As a general disclaimer, the information in this article is not meant to substitute as legal advice. Please seek legal counsel from a law firm should your situation warrant.


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