Sometimes bills fall through the cracks or maybe you hit a period where the money just isn’t there.
Unfortunately not paying a bill can result in a third-party debt collection agency hounding you to get that bill paid.
When you forget to pay a bill for a doctor’s visit, a data plan, or anything in between, it can hurt your credit score and lead to some irritating phone calls.
Is Global Crossing Local Services stressing you out with repeated phone calls and letters? We can help.
While ignoring Global Crossing won’t help matters, simply paying the collections agency what you owe isn’t the wisest course of action, either.
Instead, you should give one of the strategies below a try. Getting a collection account removed from your credit report could be as simple as asking.
Read on to learn how Global Crossing Local Services works and what you can do to get them removed from your report, ASAP.
What Is Global Crossing Local Services?
If Global Crossing has appeared on your credit report, you might be questioning its legitimacy.
While the name is unfamiliar and the company’s aggressive communication tactics may have you wondering if it’s a scam, Global Crossing Local Services, Inc., is a legit debt collection agency.
It is part of the telecommunications industry and was bought out and is now owned by Centurylink.
Founded in 1997 in Michigan, its main offices are in Olympia, Washington, Phoenix, Arizona, Broomfield, Colorado, New Jersey, and New York.
They are known for using a VoIP phone service, earning them a reputation as being a scammer company by making repeated phone calls from a computer when in fact they are legitimate within the United States.
How Does Global Crossing Local Services Work?
Whenever a payment falls through the cracks, it may be turned over to a debt collection agency.
These agencies buy debt from lenders and service providers, usually for pennies on the dollar. Once they own the debt, it can appear on your credit report as a collections entry.
When that happens, they may call, write, and leave you messages until a payment is made or an agreement is reached.
Since payment history is the largest contributing factor to your credit score, a collections entry can seriously drop your credit score.
Not only does a collections entry hurt your score in the present, but it can continue to do damage in the future, staying on your report for seven years.
Luckily, you can get a collections account removed from your report with one of the easy steps below.
3 Ways to Remove Global Crossing Local Services
If you’re ready to put an end to your communication with Global Crossing Local Services and get the collections account deleted from your credit report, here are a few surefire strategies.
1. Send the Agency a Debt Validation Letter
Debt collectors are required to provide validation of any debts they’re attempting to collect.
You just have to ask for it, writing the agency a debt validation letter.
Debt collectors don’t always have the documentation needed to back up their claims.
If the agency fails to validate the debt, they must update the credit bureaus, getting the entry deleted from your account.
They’ll also stop calling and writing to you.
This is the best strategy for getting a collections account removed, whether you actually owe the agency money or you’ve been contacted as the result of inaccurate reporting.
The key to debt validation is acting quickly. You have 30 days to dispute a claim once Global Crossing contacts you.
With this strategy, you could be collections-free without spending a penny.
2. Negotiate a Pay-for-delete Agreement
If debt validation fails, your next best bet is to arrange a pay-for-delete agreement.
When you simply agree to pay your debt over the phone or online, the collections account is not automatically deleted from your credit report.
Instead, you must get the agency to agree to have the account deleted if you make a payment.
When you arrange a pay-for-delete, you can also negotiate to pay a lower amount than what you owe to settle your account.
You may be able to get Global Crossing to accept a payment of 25-50% of the amount you owe.
Once payment has been made, you should see the entry removed from your credit report within a few weeks.
If the entry still hasn’t been deleted after 30 days, you should reach out to Global Crossing to ensure they update the 3 credit bureaus.
3. Use a Credit Repair Service
Some situations call for help from an expert. If your credit repair situation is a complex one involving collections, liens, bankruptcy, and other issues, a credit repair service is well worth the cost.
Even if your credit situation is more straightforward, a credit repair company can take the stress out of dealing with debt collectors.
They can dispute claims, keep debt collectors from contacting you out of turn, and negotiate to have collections accounts removed from your report.
Take a look at your credit report, weigh your options, and get started repairing your credit as soon as you can. Your future self will thank you.
Global Crossing Local Services Contact Information
Here’s a bit more of their contact information:
- Mailing Address: 14605 S. 50th Street, Phoenix, AZ 85044
- BBB.org Rating: The company was given a D- by the Better Business Bureau and has terrible customer reviews, mainly relating to unusual voicemails being left and constant harassing calls to their phone number. According to the BBB, there isn’t much other additional business information currently available for this particular company.
Dealing with Global Crossing Local Services
Debt collections agencies are notorious for harassing debtors with frequent phone calls. Other common complaints are about the agencies’ failure to validate debts and their faulty reporting.
Unlike some debt collectors, Global Crossing Local Services has very few consumer complaints online.
Regardless, you should know that you are protected by the Fair Debt Collection Practices Act which provides consumer protection regulatory laws debt collection services MUST follow.
This act ensures that debt collectors do not contact you at unreasonable hours, threaten you, or reach out to other people about your debt.
It also gives you the right to stop debt collectors’ phone calls, instead communicating via letters.
Corresponding by mail is always best as it provides you with documentation of all of your interactions.