Reader’s Question

Hello Ashley -
I had an account with Citi that went to collections after a charge off, can I bypass the collection agency and call Citi directly?

Thanks!
[name removed]

Response

Hi [name removed]

Yes, in most cases you can do this. As a matter of fact, I recommend always calling the original creditor first –that way you don’t have to deal with scum bag collection agencies.

-Ashley

Tagged as: charge off, collections, creditor